Stop losing 5-10 high-value customers every month!
We will create significantly more monthly cash flow for you…
When someone asks Siri or Google:
‘Who’s the best plumber/HVAC/mechanical/lawyer near me?’
…what name do they hear? We make you the only answer.
Your outdated digital presence is costing you thousands in revenue and handing it directly to your competitors. We fix it.
The reason you’re missing out on big revenue is that your digital presence fails the three new tests of customer acquisition: Manual Search, Voice Search, and AI-Assisted Recommendations.
Here’s proof:
Search for your top keyword phrase that has urgent buy intent, like “emergency furnace repair.”
Are you the first result in the 3-pack? Are you even in the 3-pack? Then you’re leaking a huge amount of potential revenue right there. Our studies show that moving from the 4th position into the 3-pack increases “actions” on your business by 93%!
Did the AI-generated result mention you, right at the top of Google Search? If not, whoever it did recommend is pulling thousands per month straight out of your pocket.
Now, do the same search using your phone’s voice assistant. Were you the recommended company? If not, whoever it recommended is eating your lunch.
We don’t just fix one leak—we bullet-proof your entire digital acquisition funnel so you dominate all three major search channels.
What’s Possible?
If you sell new furnace installs at $10000+ and we bulletproof your digital presence for manual search, voice assistant search, and AI-assisted search, you are going to get more furnace repairs and installs this winter. And next winter.
If your client lifetime value is $5,000, losing 5-10 customers per month is costing you $25,000 to $50,000 in monthly revenue! We close that gap.
With Brick Road Media on the case, you could be getting 5-10 new customers per month that you are now losing to your competition.
More Proof:
Who was the Big Dog in your search tests above? Who showed up everywhere you looked?
That competitor is booking more business than you. But, even if you were placed right behind them in results, you’d be doing vastly more business than you are right now.
That guy has a ton of great reviews, a perfect Google Business Profile that they update regularly, and very likely has a 24/7 booking engine to fill your calendar without you having to pick up the phone.
And, if they are in the top position more because of luck than from an ongoing, proactive ranking campaign (which most people are) then we can steal their position and put you on top!
Bottom Line: We should talk. You likely landed on this page because we’ve already reached out after an initial audit identified your weak spots.
Your Personalized Digital Profit Blueprint
Book Your Free, 30-Minute Audit Today. We’ll use your Customer Lifetime Value to show you the precise dollar amount your business should be pulling in every month—and how to get it. This is the last ROI conversation you’ll need this year (or next year).
Strict Exclusivity Warning: We are local and regional ‘king-makers.’ To ensure your dominance, we only work with 3 clients in any service niche. That’s 3 law firms, 3 HVAC, 3 plumbers, and so on per service area. Once we take on a competitor, the offer is closed to you for as long as we work with your competition.
Schedule Your FREE 30 minute consult with 25-year digital marketing veteran and founder of Brick Road Media, Jack Humphrey.
Why Your Richmond Customers Aren’t “Googling” You Anymore
Let’s start with a hard-hitting truth. The way people find local businesses has fundamentally changed.
They’re no longer typing “plumber Richmond IN” or “electrician near me” and scrolling through a list of 10 websites.
Instead, they’re asking their phone, car, or browser a direct, conversational question. This is a voice search, and it’s being answered by AI:
- “Hey Google, find me a 5-star plumber in Richmond who is open right now and has good reviews for emergency leaks.”
- “Siri, who is the highest-rated furnace repair business in Richmond?
- “What’s the best local roofer in Wayne County that’s ‘veteran-owned’?”
- “Show me a ‘woman-led’ accounting firm near me with experience in small business taxes.”
An AI-powered assistant, like Google’s AI Overviews or a voice search, is now acting as a personal concierge for your customers. This concierge doesn’t give your customer a phone book (the old list of blue links). It gives them one single recommendation.
The new, urgent problem is this: If your business information (Google Business Profile) isn’t 100% complete, accurate, and trustworthy, the AI will not recommend you. You will be invisible. You’ve lost the Richmond, Indiana customer before you even knew they were looking.
You're already losing customers who find you after 5 PM. But what about the ones who can't find you at all? You're not just 'missing calls'—you're invisible to the new AI searches that are happening right now.
AI Search vs. Google Search:
Why the Difference Matters for Local SEO
It’s critical for your business that you understand this:
An AI-assisted search and a traditional search are two completely different things.
How Traditional Google Search Works (The “Old Way”)
- User Query: “best pizza Richmond IN”
- Google’s Response: Here is a list of 10 pizzerias and a map pack.
- The User’s Job: The user has to do all the work. They click 3-4 links, compare menus, check hours, and read reviews to make a decision.
- Your Goal: Rank high on the list.
How AI-Assisted & Voice Search Works (The “New Way”)
- User Query: “What’s the best pizza place in Richmond that has gluten-free options and is good for kids?”
- AI’s Response: A single, synthesized answer. It might say: “For a family-friendly pizza place with great gluten-free options, local reviews highly recommend [Your Competitor’s Name]. They have a 4.9-star rating, a kid’s menu, and are open until 10 PM.”
- The AI’s Job: The AI does the work for the user. It instantly scans all local profiles, filters by “gluten-free” and “family-friendly” (from your GBP attributes), and reads your reviews for keywords like “kids” or “great service.”
- Your Goal: Be the one single, trusted answer the AI selects.
The Punchline
With the “Old Way,” you could get by with an incomplete profile. With the “New Way,” if your Google Business Profile doesn’t explicitly list “gluten-free options” as a service or attribute, you are instantly disqualified. The AI will not “guess.” It filters you out.
When someone asks Siri, "Who's the best roofer near me?"... what name do they hear?
If it’s not yours, you’ve lost another valuable customer!
The new #1 is being the only answer an AI assistant trusts.
We make your business the answer!
We optimize your entire digital presence, especially your Google Profile, for the new AI-driven search. You won’t just be “found”—you will be the authority that Google, Siri, and Alexa recommend.
But getting found is only half the battle.
We then connect these new, high-intent customers directly to your calendar with an AI-powered scheduler.
So when that lead finds you at 11 PM, they don’t hit voicemail. They book the job. Instantly.
You’re not just getting “AI Optimization.” You’re getting an automated system that:
- Gets You Found First by the new wave of AI and voice searches.
- Closes The Lead 24/7 by booking them on the spot!
- PLUS your regular Google Business Profile improves visibility for everyone using traditional searches!
Stop fighting only for the 3-pack. Start owning the one answer that matters.
Why Is Now The Perfect Time To Do This?
Because this work is an emergency patch for a leaking revenue pipe and a launchpad for 2026. If we reached out to you recently, it means we found significant room for optimization, which means you are leaking revenue right now. We’ve already found your problems and have a plan to fix them!
Competitors who are taking action on their weak search performance now will be harder to catch if you postpone getting started today.
You’re the Expert in Your Business. We’re Eastern Indiana’s Experts in AI-Ready SEO.
We created this page as a wake-up call for Richmond, Wayne County businesses. We want you to know why you are seeing less traffic and fewer phone calls than a year ago.
Facts are facts, and we’ve proven it in the analytics of our 70+ Eastern Indiana clients.
The age of “set it and forget it” marketing is over.
To compete in the new AI-driven landscape,
your digital presence needs to be managed daily.
This isn’t a small task to add to your to-do list.
This is the new marketing, and your local competitors
in Richmond and eastern Indiana are already catching on.
We don’t recommend you do it alone.
Brick Road Media offers a complete "AI-Readiness" GBP Management solution.
We handle the posts, the review responses, the Q&A management, the photo uploads, and the constant data monitoring.
We make sure that when AI is looking for the single best, most-trusted local business in your category, it finds you—not your competitors, and then books them on your calendar!